Third Relay

Get your technology back on track.

We take over troubled software projects, fix unreliable applications and look after the systems your business uses. We start by reviewing the code and agreeing what needs to work, how we’ll check it and the price.

We reply within 1 business day. You’ll know the price before you commit.

Agreed before work starts

AI drafts the code. Our engineers review every change.

Before we quote, we use AI to read your code, or to draft the plan for a new build. That’s how we can promise a price and a date.

What AI does

  • Drafts the plan and user stories
  • Reads and maps your code
  • Drafts new code
  • Writes and runs tests

Our engineers own the result

  • Agree the result and date with you
  • Design the software
  • Review every change
  • Deliver on the agreed date

What needs attention?

Recover a stalled project

Review the existing code, work out what is missing and agree a plan to deliver the required result.

Stabilize an application

Investigate reliability and performance problems, fix the agreed issues and test the changes.

Build or improve software

New applications, features and modernization, scoped around what the business needs.

Connect or move systems

Get your tools talking to each other, or move your software and data to a new platform.

Ongoing maintenance. One monthly fee.

We take responsibility for the platform work we agree to cover, including maintenance, fixes and routine updates, for a flat monthly fee. We learn how the software supports your business and agree how we’ll respond before we start.

New features, enhancements and major changes are scoped and priced separately.

Our on-time guarantee

For fixed-price projects.

10% off per full week we’re late, capped at 50%.

For each full week of delay we cause beyond the agreed delivery date, we take 10% off the agreed project fee.

If the scope changes or we’re waiting for required input from you, we agree an updated delivery date together. This guarantee does not apply to ongoing maintenance.

No hourly rate. One fixed price.

You’ll know the price and the date before we start.

Paying by the hour makes every delay your cost.
Hourly consultancyOffshore teamThird Relay
How the code gets writtenMostly by handBy hand, by a larger teamAI writes and tests it. An engineer reviews every change
How you’re billedBy the hourBy the hour or an estimateOne fixed price
If it runs lateYou usually pay for the extra timeYou usually pay for the extra time10% off the agreed project fee per full week of delay caused by us, capped at 50%
Who does the workA team billed by roleA team, often across time zonesOur engineers, using AI to draft code and run tests

Typical arrangements. Every firm works differently.

Correct scores and a smoother test.

“I got two perfectly correct scores in a row. This has never happened before. And the test ran more smoothly and even a little more quickly than in the past.”

Medical web application client. This feedback relates to a project delivered through Scott’s previous company.

Experience taking over difficult projects.

  • Recovering a stalled healthcare application

    Prior-company work

    Scott took over a delayed healthcare software project that was not working as intended and delivered a working application.

  • Stabilizing a business platform

    Prior-company work

    Scott helped stabilize unreliable business systems, improve their performance and extend their functionality. The work developed into an ongoing technology relationship.

Read more about Scott’s experience

FAQ

What do we agree before starting?

For a fixed-price project, we agree the scope, the result, the delivery date and the price. Anything extra is quoted separately.

Can you take over existing software?

Yes. We start by looking at the code, how it runs and what needs attention. That gives us a basis for agreeing the changes or ongoing maintenance you need.

What happens if you’re late?

For delays caused by us on a fixed-price project, we reduce the agreed project fee by 10% for each full week we miss the delivery date, up to 50%. If the scope changes or we’re waiting for required input from you, we agree an updated date together. Ongoing maintenance is not covered by this guarantee.

How can you quote before you’ve seen the code?

We don’t. We read your code first, or draft the plan for a new build, and then we quote.

Tell us where the project stands.

What are you trying to build or fix? We’ll reply within 1 business day, and you’ll get a fixed price and date before you commit.